Last Updated: Saturday, 12th October 2024
Our website address is: https://www.innovexsolutions.ca.
1. Introduction
At Innovex Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in other ways. This Policy complies with North American regulations, Ooma requirements, WhatsApp Business policies, and other relevant laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect various types of information, including:
Personal Identification Information: Name, email address, phone number, mailing address, and other contact information.
Account Registration Information: Username, password, and other account details.
Mobile Information: Information related to text messaging, including the phone number you use to register with our service. This is required for account verification and not shared for marketing purposes.
Usage Data: Information on how you interact with our services, such as IP addresses, device information, browser type, operating system, and site activity.
Cookies and Tracking Technology: We use cookies and similar tracking technologies to collect information about your interactions with our website and improve user experience.
3. How We Use Your Information
The information we collect is used to:
Provide, maintain, and improve our services. Verify your identity for account registration and security purposes. Communicate with you regarding your account and respond to inquiries. Process transactions, including subscriptions, orders, and payments.Improve our website functionality and performance through analytics. Comply with legal obligations and applicable regulations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Compliance with Legal Requirements: To comply with legal processes, government requests, or applicable laws.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owners.
5. Mobile Information and Text Messaging
- We do not share mobile information with third parties or affiliates for marketing or promotional purposes. All categories of collected mobile information, including opt-in data and consent, are stored securely and used solely for account registration and verification.
- Per Ooma’s requirements, “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
6. Your Privacy Rights
If you are a resident of California (CCPA) or the European Economic Area (GDPR), you may have additional rights regarding your personal data, including:
- Access and Data Portability: The right to access the personal data we hold about you and request copies.
- Correction: The right to request correction of inaccurate or incomplete data.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Opt-Out: The right to opt out of the sale of personal data (for California residents).
- Objection: The right to object to processing your data for certain purposes.
To exercise any of these rights, please contact us at [email protected].
7. Data Security
We take appropriate measures to ensure that your data is kept secure and protected against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. International Data Transfers
Your information may be transferred to and stored on servers located outside of your country of residence, including in the United States. By using our services, you consent to the transfer of your data to these locations.
10. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience and analyze how our site is used. You can manage your cookie preferences through your browser settings.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. When we make changes, we will update the “Last Updated” date at the top of this Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Innovex Solutions
website: www.Innovexsolutions.ca
Address: 18 Graydon Hall Dr, Toronto, Ontario, Canada, M3A 0A4
Email: [email protected]
Tell: 4375245337
